Reopening your hospitality business

The government has announced the hospitality sector can re-open from 4 July, as long as they adhere to government guidelines

Keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services - access the asset here.

Businesses planning to reopen have a legal responsibility to protect their staff and customers and should only reopen if they can follow safety guidelines.

You can use this online guide to find out what you need to do to make your premises safe www.gov.uk/coronavirus-business-reopening.

 

ADVICE AND GUIDANCE

It is important that businesses read and implement the government’s guidance.

  • You MUST complete a risk assessment prior to opening your business on 4th July. Measures need to be identified, recorded, implemented and shared with staff. You have an obligation under the Health & Safety Act to look after customers and staff
  • The new legislation now covers indoor and outdoor space, including car parks; that you own/lease. You do not need a separate license to operate your business outdoors (applies to privately owned/leased land only)
  • Customers should be encouraged to use the indoor and outdoor seating provided rather than stand
  • Pavement permits can be applied for to put furniture on the public highway but businesses are only advised to apply if they are able to facilitate the 2m social distancing guidance. A pavement permit application form will be available soon. Find out more here.
  • Be a good neighbour. Think about where you install temporary outdoor seating avoiding any next to residential properties where you can and try to speak to any nearby neighbours about the changes you are making in advance of re-opening
  • It is the business owner’s responsibility to ensure that their outside areas do not become the focus of anti-social behaviour, for example, all litter is disposed of in the correct manner, noise nuisance where residential properties are close by or groups standing outside the business

This legislation will be in place/reviewed as and when government guidance is updated. In the meantime, please play your part in preventing a local lockdown or a second wave by adhering to the guidance and requirements.

View and download the latest press ad here for more information.

 

PAVEMENT LICENSES 

Temporary Licence applications for the hospitality industry to place tables and chairs on the public highway are now open. Find out more and apply here.

 

EAT OUT TO HELP OUT SCHEME 

The Eat Out to Help Out Scheme for restaurants will be running from 3 to 31 August. 

Those participating will discount patrons’ meals and drinks (non alcoholic) 50% on Mondays, Tuesdays and Wednesdays. A postcode checker has now been launched by the government, displaying those taking part in the scheme up to a 5 mile radius from the customer’s postcode, which Dudley Council is currently promoting. 

If your organisation is participating, find out how to claim the reimbursement for discounts given to diners on the government website.

 

RESOURCES

Downloadable social distancing collateral for businesses to display in their premises, for both public and staff areas can be found here under resources. 

 

NEW MEASURES IN TOWN CENTRES

If your business is located in one of the four main town centres, please be reminded that physical measures have been introduced. Find out more here under new measures. 

 

Sign up to receive regular COVID-19 business email updates here.

 

It’s been some time since we’ve been able to enjoy leisure time in our pubs, cafes and other eating and drinking premises. While the time has now come for the hospitality sector to re-open its doors to customers from July 4, it’s important for the public to be aware of the following information:

  • Keep your distance if you go out (2 metres apart where possible)
  • Limit contact with other people
  • Expect things to be different when you visit your local pub, café or restaurant for the first time
  • Respect the social distancing measures that have been introduced, they are vital for keeping staff and customers safe
  • Customers should be encouraged to use the indoor and outdoor seating provided rather than stand
  • Each premise must have completed a risk assessment to re-open, which means customers have peace of mind that their safety and that of others has been taken into account, i.e. paying for drinks or using the toilet facilities
  • Be kind - think of others, including the staff who are serving you and nearby residents
  • Do not leave home if you or anyone in your household has symptoms
  • Wash your hands regularly