Reopening your business
Is your business ready to reopen? Make sure you familiarise yourself with government guidelines to help keep your customers and employees safe
The government has announced new measures to suppress the COVID-19 virus and keep the number of infections down.
NEW MEASURES
Businesses will have a clear duty to support NHS Test and Trace.
From 18 September, it will be mandatory for certain businesses to have a system to collect NHS Test and Trace data, and keep this for 21 days. Guidance on maintaining records of staff, customers and visitors to support NHS Test and Trace.
The test and trace workplace guidance can be downloaded here.
And you can download the FAQs for businesses here.
The government has also published simplified COVID-19 Secure guidance, available here.
View the full information on what has changed.
REOPENING AND OPERATING YOUR BUSINESS SAFELY
You MUST complete a risk assessment and make sensible adjustments to the site and workforce.
Advice and resources to help you safely reopen your business can be found here.
HOSPITALITY REOPENING
View the information and guidance here.
RETAIL REOPENING
View the latest guidance for people who work in or run shops, branches, stores or similar environments here.
5 steps to working safely - practical actions for businesses to take based on 5 main steps
The 5 steps compliance poster can be downloaded here.
PAVEMENT LICENSES
Temporary Licence applications for the hospitality industry to place tables and chairs on the public highway are now open. Find out more and apply here.
NEW MEASURES to protect UK high street from aggressive rent collection and closure - details can be found here.
FOOD BUSINESSES
View the latest Government guidance for food businesses and the coronavirus.
DENTAL PRACTICES
Please click here for further information.
The short video below provides some tips for shops and branches.
RESOURCES
The below resources include messages for staff and customers and can be downloaded and printed as required via Dropbox or wetransfer.
If you have trouble downloading them or require physical or translated copies please email: capa.admin@dudley.gov.uk.
Download and print our town centre safety poster.
Download our face coverings poster.
Download staff and customer advice posters via Dropbox.
View all of the posters here.
NEW MEASURES IN TOWN CENTRES
To support the reopening of our town centres on Monday 15 June, we're implementing social distancing measures to help keep everyone safe. Please see below maps of the changes for each town centre.
Dudley 2 - central area and Market Place
Further information for Halesowen businesses can be found here.
Information on shopping centres:
The Churchill shopping centre Dudley www.thechurchillshoppingcentre.co.uk
The Cornbow shopping centre Halesowen www.cornbow.co.uk
Rymarket shopping centre Stourbridge www.ryemarketshoppingcentre.co.uk
TEST AND TRACE
The NHS test and trace service will help to manage the risk of the virus re-emerging as restrictions on everyday life are eased, as far as it is deemed safe to do so.
It is vital that employers play their part by:
- making their workplaces as safe as possible
- encouraging workers to heed any notifications to self-isolate and supporting them when in isolation
Find out more here.
The test and trace workplace guidance can be downloaded here.
And you can download the FAQs for businesses here.
TRAVEL ADVICE
As lockdown restrictions are lifted, West Midlands Network is advising all bus, train or tram users to stay up to date with the latest travel advice and consider making changes to their journey if possible to help keep public transport available for those who need it most. Watch the video here for the latest updates.
Additionally to help keep all users of public transport safe, a detailed video of how to stay safe and stay apart on public transport can be viewed here.
For further information, timetables and ticketing on public transport in the area visit wmnetwork.co.uk.
REPORT A BUSINESS
If you wish to report a business for not complying with the rules, please contact Citizen's Advice.
Please check this page frequently for updated guidance and additional resources.