Reopening your business

Is your business ready to reopen? Make sure you familiarise yourself with government guidelines to help keep your customers and employees safe.

Restrictions are easing across the UK
Step 1 of the roadmap out of lockdown has begun. From 29 March, the ‘stay at home’ rule ends - and up to 6 people or 2 households can meet outside. Shielding ends on 31 March.

Roadmap out of lockdown

It is important that businesses prepare for each step of the plan to ensure they are ready to re-open safely when permitted to do so.

Prime Minister sets out roadmap to cautiously ease lockdown restrictions

Reopening and operating your business safely during Covid-19

You MUST complete a risk assessment and make sensible adjustments to the site and workforce before reopening. 

Government guide on working safely during coronavirus


Please familiarise yourself with the government guidance.

Reopening businesses and venues in England

COVID-19 Response - Spring 2021 (Summary)

Find out how to make your workplace COVID-secure

Coronavirus Roadmap Guidance - Hospitality Sector

News story: Legionella warning as businesses prepare for life after lockdown

Reopening resources 

If you have trouble downloading them or require physical or translated copies please email:

View and download the posters

View and download the posters via Dropbox

NHS Test and Trace 

From 12 April 2021 some businesses are permitted to reopen.

The rules on what you need to do when a group enters your venue have changed. You must ask every customer or visitor to scan the NHS QR code using their NHS COVID-19 app, or provide their name and contact details, not just a lead member of the group.

This is to ensure that everyone receives the necessary public health advice in a timely manner.

Guidance on maintaining records of staff, customers and visitors to support NHS Test and Trace

Hospitality Fact Sheet Venue Check In Regulations

Pavement licenses

Hospitality businesses can apply for a temporary licence to place tables and chairs on the public highway are now open. Find out more and apply here.

Physical measures in town centres

Social distancing measures are in place in town centres and local high streets to help keep everyone safe. Please see below maps of the measures for each location.

Brierley Hill 

Dudley 1 - upper High Street

Dudley 2 - central area and Market Place





Further information for Halesowen businesses can be found here

Information on shopping centres:

The Churchill shopping centre Dudley

The Cornbow shopping centre Halesowen

Rymarket shopping centre Stourbridge


Please check this page frequently for updated guidance and additional resources.