Reopening your business

Is your business ready to reopen? Make sure you familiarise yourself with government guidelines to help keep your customers and employees safe.



Reopening and operating your business safely during Covid-19

You MUST complete a risk assessment and make sensible adjustments to the site and workforce before reopening. 

Government guide on working safely during coronavirus

The Government has decided to move to step 4 of the roadmap on 19 July, a new phase of continued caution whilst managing the risks of COVID-19

Step 4 of the Roadmap to go ahead on Monday 19 July

Key protections should remain in place including encouraging and supporting businesses and large events to use the NHS COVID Pass in high risk settings to help to limit the risk of infection. 

Find out what financial support you can get
Make your workplace COVID-secure



Please familiarise yourself with the government guidance

Information and resources for reopening your business

Working safely during coronavirus - shops and branches

Making your workplace COVID-secure during the coronavirus pandemic

Reopening businesses and venues in England

Coronavirus Roadmap Guidance - Hospitality Sector

News story: Legionella warning as businesses prepare for life after lockdown



Reopening resources 

If you have trouble downloading them or require physical or translated copies please email:

View and download the posters

View and download the posters via Dropbox

View and download the safety guidance poster


Business packs

Businesses in Dudley borough town centres will receive 'support local' business packs which will help to brighten shop windows as non-essential retail reopens.

If your business did not receive a pack and you would like one, please email


NHS Test and Trace 

Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus.

Guidance on maintaining records of staff, customers and visitors to support NHS Test and Trace


Pavement licenses

Hospitality businesses can apply for a temporary licence to place tables and chairs on the public highway are now open. Find out more and apply here.


Physical measures in town centres

Social distancing measures are in place in town centres and local high streets to help keep everyone safe. Please see below maps of the measures for each location.

Brierley Hill 

Dudley 1 - upper High Street

Dudley 2 - central area and Market Place





Further information for Halesowen businesses can be found here

Information on shopping centres:

The Churchill shopping centre Dudley

The Cornbow shopping centre Halesowen

Rymarket shopping centre Stourbridge


Please check this page frequently for updated guidance and additional resources.