In Dudley borough

Please find below the latest guidance and resources for businesses and workplaces

Restrictions are easing across the UK

Prime Minister sets out roadmap to cautiously ease lockdown restrictions

COVID-19 Response - Spring 2021 (Roadmap)

Step 3 of the roadmap out of lockdown has begun.

Some indoor locations can re-open.

You can meet with other people:
• Indoors: either in a group of 6 (from any number
of households), or in a group of any size from up to 2 households
• Outdoors: in groups of no more than 30
(prior to this date you must only meet in groups of six or
two households)

Certain businesses are required to remain closed.

Businesses and venues which must close

Businesses and venues which can remain open

Dudley Council's May press ad


Reopening your business

Information and resources for reopening your business


Financial support

Financial support available for businesses and workplaces 


Coronavirus testing

One in three people don’t have any symptoms, so don’t know they have the virus. By testing twice weekly, residents and workers can help to reduce the spread of the virus and keep friends, families and the wider community safe.

Find out more about symptom free testing

If you have any one of the main symptoms of COVID-19:

- a new, continuous cough
- a high temperature
- a loss or change to your sense of smell or taste

You should immediately self-isolate for 10 days and book a test either online (using the link below) or by calling 119.

Do you have other symptoms?

Some Dudley borough residents who have tested positive for COVID-19 have displayed other symptoms. Though these are not the COVID symptoms, we would like to encourage residents to get tested as a precaution:

- headaches
- aches and pains
- feeling very tired for no good reason
- sore throat
- runny nose
- sneezing
- tummy ache in children.

More about coronavirus testing.

If you have any of the above symptoms you must not book a lateral flow (symptom free) test. 


Guidance for taxi operators

The department for transport has issued guidance to help operators provide safe workplaces and services for their staff and passengers across all modes of private and public transport in England and would welcome your support in ensuring that your customers, colleagues and members have the information they need to stay safe.

Resources for taxi operators


Businesses and venues are required under health and safety legislation to follow the appropriate COVID-19 Secure guidance for their sector.

Priority actions to take - what businesses need to do to protect staff and customers:

Eight steps to protect yourself, your staff and your customers during coronavirus.

  • Complete a COVID-19 risk assessment. Share it with all your staff. Find out how to do a risk assessment.

  • Clean more often. Increase how often you clean surfaces, especially those that are being touched a lot. Ask your staff and your customers to use hand sanitiser and wash their hands frequently.
  • Remind your customers and staff to wear face coverings in any indoor space or where required to do so by law. You are not responsible for enforcing customer face covering law; however, you should take reasonable steps to ensure customers are aware they are required to wear a face covering – such as by displaying a notice. This is an important reminder to help mitigate transmission. It is especially important if your customers are likely to be around people they do not normally meet. Some exemptions apply. Check when to wear one, exemptions, and how to make your own.
  • Make sure everyone is social distancing. Make it easy for everyone to do so by putting up signs or introducing a one way system that your customers can follow.
  • Consider ventilation. Read advice on air conditioning and ventilation from the Health and Safety Executive (HSE).
  • Turn people with coronavirus symptoms away. If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating. Employers must not require someone who is being required to self-isolate to come to work. Any employer asking an employee to break self-isolation to work is committing an offence.
  • Consider the mental health and wellbeing aspects of COVID-19 for yourself and others. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19).

Four more things to be aware of if your business is a shop, retail store or a branch:

  • Ensure staff wear face coverings. By law, staff in retail settings must wear face coverings when in customer facing areas, unless they have an exemption.
  • Reduce crowding. Consider how many people can be in the space while remaining socially distant. Use floor markings to manage queues.
  • Help your staff maintain social distancing. Consider using barriers to separate staff and customers, introduce back-to-back or side-to-side working, and have staff work in the same team each day.
  • Communicate and train. Make sure all staff and customers are kept up to date with how safety measures are being used and updated.

These are the priority actions to make your business safe during coronavirus, you should also read the full version of the guidance online at

An owner, proprietor or manager carrying out a business (or a person responsible for other premises) who fails to fulfil the obligations placed on them in law, without reasonable excuse, commits an offence.

Businesses and venues that breach restrictions will potentially be subject to fines and/or legal notices.


Mental Health Resource Packs.

The pandemic has caused a lot of uncertainty, particularly for some workplaces. Changes and challenges such as the lockdowns, social distancing, disrupted routines, home schooling, upsetting news announcements, worry about loved ones are all impacting on our health and wellbeing.

Looking after our mental health has never been so important. As part of this year’s Blue Monday – Turning Dudley Green Campaign, mental health resource packs have been created to provide specific information and guidance for workplaces. Please follow this link to access your resource pack.


Car sharing

If you are car sharing then you must not share the car with someone from outside your household or your support bubble unless your journey is undertaken for a legally permitted reason. For example, if car sharing is reasonably necessary as part of your work.

It is difficult to socially distance during car journeys. Where it is essential to car share, you can reduce the risk of transmission by:

  • opening windows for ventilation
  • travelling side by side or behind other people, rather than facing them, where seating arrangements allow
  • facing away from each other
  • considering seating arrangements to maximise distance between people in the vehicle
  • cleaning your car between journeys using standard cleaning products - make sure you clean door handles and other areas that people may touch
  • asking the driver and passengers to wear a face covering


Report a business

If you wish to report a business for not complying with the rules, please contact Citizen's Advice.


Face coverings

By law, staff and customers of retail settings are required to wear a face covering, unless they have an exemption.

Face coverings: when to wear one, exemptions, and how to make your own

Dudley Council have produced an exemption card for use by anyone with legitimate health reasons.  This is available to download now to print or use on mobile devices.



You can view and download posters to display for both staff and customers to make them aware of coronavirus guidelines. 

If you have trouble downloading them or require physical or translated copies please email:

Coronavirus assets

View all of the posters here.

Download all posters via Dropbox


Travelling during Covid-19

Government guidance for passengers

Government guidance for operators


Hands, face, space

It is critical that everybody observes the following key behaviours:

  • HANDS – Wash your hands regularly and for 20 seconds.
  • FACE – Wear a face covering in indoor settings where social distancing may be difficult and where you will come into contact with people you do not normally meet.
  • SPACE – Stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place.


Support local

Join our campaign to support Dudley borough businesses.


Stay connected

If you want to receive the latest advice and support for your business sign up to our free email updates. It’s quick and easy and can be done here.


Pavement licenses 

Temporary Licence applications for the hospitality industry to place tables and chairs on the public highway are now open. Find out more and apply here.


Health and wellbeing

Find guidance on staying well and supporting staff and colleagues with home working here.

Mental Health at Work have produced this guide: Remote working: a practical safety guide for businesses

See the CIPD Coronavirus (COVID-19) advice for UK employers


Skills and recruitment

Find out what support is available here.

Jobs advice and support for young people affected by Covid-19

Kickstart Scheme

Businesses are now able to sign up to be part of the landmark £2 billion Kickstart scheme, giving unemployed young people a future of opportunity and hope by creating high-quality, government-subsidised jobs across the UK.

Under the scheme, announced by Chancellor Rishi Sunak as part of his Plan for Jobs, employers can offer youngsters aged 16-24 who are claiming Universal Credit a six-month work placement.

The government will fully fund each “Kickstart” job - paying 100% of the age-relevant National Minimum Wage, National Insurance and pension contributions for 25 hours a week.

Kickstart Scheme opens for employer applications


Covid-19 isolation payment

From Monday 28 September, people in Dudley who have been told by the NHS to self-isolate, either because they have tested positive for coronavirus (COVID-19) or have been in contact with someone who has tested positive, may be entitled to some financial support (£500) during their self-isolation period.


Useful links

You can find further support and advice via the links below: